Scope of these terms
These terms address use of the Control Tier website and its inquiry forms. They do not define the terms of a managed IT engagement. Paid services begin only under a separately agreed proposal, statement of work or service agreement. That agreement sets the service scope, fees, responsibilities and any service levels.
Information and pricing
Website descriptions and plan inclusions are general information to help you compare services. Listed pricing is indicative and subject to discovery, your environment and a written quote. Features, availability and pricing may change. Submitting a form does not purchase a plan, create a service agreement or confirm an appointment. Our team will follow up to arrange a conversation.
Using the website
Use this website lawfully. Do not attempt unauthorized access, disrupt the website, distribute malware, impersonate another person or misuse inquiry forms. Security testing requires separate written authorization. You may view the website for your own business research; do not copy or redistribute its content in a way that infringes another party’s rights.
Inquiries and confidential information
Provide accurate contact information so we can respond. Do not send passwords, payment information, medical records or confidential client data through the public inquiry form. Ask us to arrange an appropriate channel if sensitive information is needed. The Privacy Policy explains how website inquiry information is handled.
Client access and third-party services
The current Client Access page is an interim access screen. The full client portal is being prepared; the screen does not provide access to client systems or private records. Third-party products, websites and services are subject to their own terms. Product names and trademarks belong to their respective owners. Links do not guarantee a third party’s availability or performance.
Availability and limitations
We aim to keep website information useful and current, but errors or interruptions may occur. Website content is general information rather than a guarantee of a particular security, compliance or business outcome. Nothing on this page excludes rights or obligations that applicable law does not permit us to exclude. Service warranties, support commitments and liability terms, if any, belong in the applicable signed service agreement.
Updates and questions
We may revise these website terms by posting an updated version with a new revision date. Changes to an existing client agreement follow that agreement’s terms. For questions about this website or a proposed engagement, contact info@ctrltier.com.