About this policy
Control Tier uses this website to introduce our IT services and receive business inquiries. This policy explains how we handle information collected through this website and our discovery call form. Client service agreements may contain additional privacy and security terms.
Information we collect
When you contact us, we collect the information you provide: your name, company name, work email, optional phone number, company size, areas of interest and optional message. Please do not submit passwords, payment details, medical records or confidential client information through this form. Our website and service providers may also process technical information, such as IP address, browser and device details and connection or security logs, to deliver and protect the website.
How we use information
We use inquiry information to respond to your request, discuss your business’s IT needs, arrange a discovery call and maintain our correspondence. We also use information as needed to operate and secure the website, prevent misuse and meet legal obligations. Submitting an inquiry does not subscribe you to a marketing newsletter.
Who handles information
Inquiries are delivered to info@ctrltier.com and handled by Control Tier in our business email. We do not sell website inquiry information or provide it to other businesses for their independent marketing. Framer hosts this website and processes form submissions; our email provider delivers and stores correspondence. These providers process information to provide their services. Information may also be disclosed when required by law or reasonably necessary to protect legal rights or investigate misuse.
How long we keep inquiries
For inquiries that do not become clients, we retain the inquiry and related email correspondence for up to 24 months after our last communication, then delete them from our active business email. We may retain information longer when required by law or necessary for a legal claim. If you become a client, information needed for the client relationship is retained according to our service agreements and applicable recordkeeping obligations. Provider backups and technical records may follow separate retention schedules.
Cookies and analytics
The privacy banner stores your essential-only preference in this browser for up to 12 months. Clearing browser storage or using a different browser may cause the banner to appear again. Google Analytics, advertising pixels and visitor recording tools have not been enabled as part of our current setup. Framer may provide built-in, cookie-free website statistics. We will update this notice and the relevant privacy controls before adding optional tracking. You can reopen the banner using Privacy choices.
Browser privacy signals
Our current setup uses essential features only. A detected Global Privacy Control signal keeps that essential-only setting. We do not use website inquiry information for cross-context behavioral advertising. We do not otherwise change our current essential-only setup in response to a browser’s Do Not Track setting. Third-party hosting, form and email services may process technical information necessary to provide their services.
Your requests and choices
Email info@ctrltier.com to ask about your information, request a correction or request deletion. Depending on applicable law, you may have additional rights to access, obtain a copy of, correct or delete personal information, or opt out of certain uses. We assess requests under applicable law, including permitted exceptions, and may ask for information reasonably needed to verify your identity. You do not need an account to contact us. We do not discriminate against people for exercising applicable privacy rights.
Security and external links
We use reasonable safeguards intended to protect information, but no website or email system can guarantee absolute security. External websites have their own privacy practices. This website is intended for business representatives rather than children. Contact us if you believe a child has submitted personal information.
Updates and contact
We will post changes on this page and update the revision date. If we introduce materially different uses of information, we will provide any additional notice or choice required by applicable law. For privacy questions or requests, email info@ctrltier.com.