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Cybersecurity
Protect the systems
Reduce exposure to compromised accounts, phishing and ransomware. CTRL Tier coordinates cybersecurity across identity, endpoint, email, network, cloud and data within your agreed service scope.
What’s included
Six layers. One coordinated environment.
Compromised accounts, phishing and ransomware can disrupt everyday work. Our security architecture coordinates six layers of protection to help reduce exposure, identify suspicious activity and address gaps across your environment.
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Identity: multi-factor authentication, conditional access and account protection
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Devices: CrowdStrike endpoint detection and response (EDR), which helps identify and investigate suspicious activity on computers
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Email: phishing, spoofing and malicious attachment protection
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Network: managed Fortinet firewalls and secure remote access
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Cloud: Microsoft 365 and Azure security configuration and Zscaler protection
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Data: backup, recovery and data protection policies
Monitoring and response
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A suspicious sign-in. We check the alert and help secure the account if there are signs it was compromised.
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A fake vendor email. If someone clicks the link, we help investigate what happened and whether their account or computer was affected.
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Unusual activity on a work computer. We investigate the alert and coordinate the response covered by your plan.
Security tools need people to interpret alerts and act on them. We monitor alerts, investigate suspicious activity and respond within the agreed service scope. For organizations that need broader coverage, Shift can include extended detection and response (XDR), which connects signals from multiple security tools. Security operations center (SOC) capabilities support investigation and response, while security information and event management (SIEM) brings security logs together for analysis. Specific tools, monitoring hours and response responsibilities are confirmed in your service agreement.
Who it’s for
Businesses handling sensitive client, financial or health data, organizations facing cyber insurance or compliance requirements, and any team that wants security owned by a partner instead of left to chance.
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Security as part of every plan
Every CTRL Tier plan includes baseline security. As your risk grows, we scale protection with you, without adding another vendor to manage. Let’s review your current coverage and where gaps may need attention.
Explore more services
Managed IT
Help desk, endpoints, patching and everyday IT
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Network & Infrastructure
Firewalls, switching, wireless, servers and cloud
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Backup & Business Continuity
Data protection, recovery and continuity planning
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Microsoft & Cloud
Microsoft 365, Azure, Entra and cloud management
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AI Readiness & Governance
Readiness assessments, practical pilots and responsible AI adoption
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Ready to get your IT under control?
Talk with Control Tier about your environment, your goals and the right plan for your business.